FAQ
Find answers to the most common questions about Polynomial Trade and Staking.
General Questions
What is Polynomial?
Polynomial is a next-generation decentralized trading platform built on Polynomial Chain. It offers gasless trading with a hybrid orderbook system, combining the best of centralized and decentralized exchanges.
What makes Polynomial different?
Gasless Trading: No gas fees on Polynomial Chain
Hybrid Orderbook: Combines CLOB and AMM for optimal execution
Cross-Margin: Native cross-margin capabilities
Polynomial Wallets: Enhanced security and functionality
Pyth Lazer: Millisecond-latency price feeds
Is Polynomial safe?
Yes, Polynomial uses audited smart contracts and follows industry best practices. However, all DeFi activities carry inherent risks, so only invest what you can afford to lose.
Trading Questions
What is the minimum margin requirement?
You need at least $25 in margin to open a position. If your margin is below this level, deposit more USDC to meet the requirement.
Which assets can I use as collateral?
Polynomial supports multiple margin collaterals:
Stablecoins: USDC, USDT
ETH variants: ETH, wstETH, weETH, rsETH
BTC variants: cbBTC, solvBTC
What chains can I deposit from?
You can deposit from:
Ethereum Mainnet
Arbitrum
Optimism
Base
Why did my order expire?
Orders can expire for several reasons:
High volatility: Price moved too quickly for optimal execution
Limit orders: Price didn't reach your specified range within the expiry period
Market conditions: Unfavorable execution conditions
What should I do if my order expires?
You have several options:
Cancel the expired order
Retry instantly at market price
Create a new order (cancels the expired one automatically)
Why did my funding reset to $0?
Funding is settled into your margin whenever you:
Deposit funds
Withdraw funds
Open a new trade
If funding was positive, it increases your margin; if negative, it reduces it. After settlement, the displayed funding resets to $0.
Staking Questions
What is the minimum deposit for staking?
The minimum deposit is $100 for staking in Polynomial liquidity pools.
Which assets can I stake?
You can stake:
USDC: Most stable option
sDAI: Higher yield potential
sUSDe: Highest yield potential
How do I earn rewards from staking?
Stakers earn:
Trading fee rewards: 50% of all trading fees generated
Points: Accumulated for potential future token rewards
Retroactive points: Bonus for early participation
What is the 24-hour lock period?
When you unstake or claim rewards, there's a 24-hour waiting period before funds become available. This prevents rapid in/out trading and ensures system stability.
Can I restake during the 24-hour period?
Yes, you can restake during the 24-hour period, which will reset the timer.
Points and Rewards
How do I earn trading points?
Polynomial distributes 1,000,000 points daily. Your share depends on your trading volume compared to other users.
How do I earn staking points?
Staking points are earned based on:
Amount staked
Duration of stake
Asset type
Participation in missions
What if I don't claim my points?
Points must be claimed within 7 days. Any unclaimed points automatically expire.
How do referral points work?
You earn points by referring others to:
Staking: Refer others to stake for bonus points
Trading: Refer traders for additional rewards
Recursive rewards: Earn from your referrals' activity
Technical Questions
What is a polynomial wallet?
A polynomial wallet is a programmable wallet that provides:
Gasless transactions
Advanced order types
Enhanced security features
Cross-chain functionality
How does the hybrid orderbook work?
The hybrid system combines:
CLOB (Central Limit Order Book): 200ms latency, precision trading
AMM: Oracle-based, guaranteed liquidity
Best execution: Always optimal fill
What is Pyth Lazer?
Pyth Lazer provides millisecond-latency price feeds, ensuring:
No stale prices
Lightning-fast execution
Accurate market data
High-frequency updates
Decentralized oracle network
On-chain verification
How fast are market order executions?
Polynomial's market orders execute in just 2-4 seconds - 3-5x faster than traditional AMMs.
How does cross-margin work?
Cross-margin allows you to:
Use shared collateral across multiple positions
Maximize capital efficiency
Go long or short on different markets simultaneously
Troubleshooting
My transaction is stuck
Wait up to 30 seconds for bridge completion
Check network congestion
Verify you have sufficient gas
Contact support if over 1 hour
I can't connect my wallet
Clear browser cache and cookies
Update your wallet software
Check if you're on the correct network
Try a different browser
My deposit isn't showing
Wait for bridge completion (10-15 seconds)
Check transaction status on source chain
Verify you're on the correct network
Contact support if still not visible after 1 hour
I'm getting an error message
Check if you have sufficient balance
Verify network connection
Ensure you're using the official website
Contact support with the exact error message
Security Questions
Is my wallet safe?
Yes, but follow these security practices:
Never share your private keys
Always use the official Polynomial website
Use hardware wallets for large amounts
Keep your recovery information secure
What if I lose access to my wallet?
Use your seed phrase to recover
Contact support if you need assistance
Consider using polynomial wallet recovery features
Never share your recovery information
How do I verify I'm on the official site?
Always check the URL: https://trade.polynomial.fi
Look for the official Polynomial branding
Be wary of phishing attempts
Bookmark the official site
Advanced Questions
How do I start staking to Polynomial Chain?
Connect your wallet: Connect your EVM wallet on Polynomial
Streamlined onboarding: Terms of Service signing prompt appears immediately after wallet connection
Bridge & Deposit: Deposit USDC, sDAI, or sUSDe from Ethereum Mainnet, Arbitrum, Optimism, or Base
Start earning points: Secure retroactive points, onboarding points, and initial boost
How do I refer someone to Polynomial?
Visit the 'Invites' page to find your referral codes
Share codes with friends to invite them to stake
Earn 10% of their points and 5% of their friends' points when they complete onboarding and deposit
How do I withdraw from Polynomial Chain?
Withdrawing is a two-step process:
Unstake your assets (clear any debt first)
Withdraw funds and bridge them to your desired chain
⚠️ Important: Withdrawing resets your boost to 1x, but you keep accumulated scores.
What are the trading fees?
Taker fees: 0.06% of notional (Standard tier)
Maker fees: 0.04% of notional (Standard tier)
Funding fees: Based on funding rate velocity model (varies with market skew)
Liquidation fees: $50 base fee + market impact
Bridge fees: Vary by destination chain
VIP tiers: Lower fees available based on trading volume
How do funding fees work?
Polynomial uses a unique funding rate velocity model:
Continuous funding: Rates adjust continuously, not at fixed intervals
Velocity-based: dr/dt = c × skew (rate of change in funding rates)
Skew-dependent: Rates based on imbalance between long/short positions
Zero-sum: LPs neither gain nor lose funding over time
Smooth trajectories: Gradual rate changes for better UX
What is the maximum leverage?
Maximum leverage: 50x
Adjustment: Use the slider bar to set leverage
Warning: High leverage increases liquidation risk
How does the 24-hour withdrawal lock work?
Unstaking: 24-hour waiting period before withdrawal
Yield claiming: Same 24-hour lock applies
New deposits: Reset the timer
Restaking: Can stake back during the waiting period
Getting Help
Where can I get support?
FAQ: Check this page for common questions
Community: Join our Discord for peer support
Support: Contact us for direct assistance
Documentation: Browse our comprehensive guides
How do I report a bug?
Join our Discord and use the bug report channel
Contact support with detailed information
Include screenshots and transaction details
Describe steps to reproduce the issue
How do I suggest a feature?
Join our Discord and use the feedback channel
Contact support with your suggestion
Participate in community discussions
Vote on proposed features
Can't find the answer you're looking for? Join our Discord community or contact support for personalized help.
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