# FAQ Find answers to the most common questions about Polynomial Trade and Staking. ## General Questions ### **What is Polynomial?** Polynomial is a next-generation decentralized trading platform built on Polynomial Chain. It offers gasless trading with a hybrid orderbook system, combining the best of centralized and decentralized exchanges. ### **What makes Polynomial different?** * **Gasless Trading:** No gas fees on Polynomial Chain * **Hybrid Orderbook:** Combines CLOB and AMM for optimal execution * **Cross-Margin:** Native cross-margin capabilities * **Polynomial Wallets:** Enhanced security and functionality * **Pyth Lazer:** Millisecond-latency price feeds ### **Is Polynomial safe?** Yes, Polynomial uses audited smart contracts and follows industry best practices. However, all DeFi activities carry inherent risks, so only invest what you can afford to lose. ## Trading Questions ### **What is the minimum margin requirement?** You need at least **$25 in margin** to open a position. If your margin is below this level, deposit more USDC to meet the requirement. ### **Which assets can I use as collateral?** Polynomial supports multiple margin collaterals: * **Stablecoins:** USDC, USDT * **ETH variants:** ETH, wstETH, weETH, rsETH * **BTC variants:** cbBTC, solvBTC ### **What chains can I deposit from?** You can deposit from: * Ethereum Mainnet * Arbitrum * Optimism * Base ### **Why did my order expire?** Orders can expire for several reasons: * **High volatility:** Price moved too quickly for optimal execution * **Limit orders:** Price didn't reach your specified range within the expiry period * **Market conditions:** Unfavorable execution conditions ### **What should I do if my order expires?** You have several options: * **Cancel** the expired order * **Retry** instantly at market price * **Create a new order** (cancels the expired one automatically) ### **Why did my funding reset to $0?** Funding is settled into your margin whenever you: * Deposit funds * Withdraw funds * Open a new trade If funding was positive, it increases your margin; if negative, it reduces it. After settlement, the displayed funding resets to $0. ### **What is the maximum number of open positions?** The maximum number of open positions in trading is limited to **7 positions**. This limit ensures optimal performance and risk management across your portfolio. ## Staking Questions ### **What is the minimum deposit for staking?** The minimum deposit is **$100** for staking in Polynomial liquidity pools. ### **Which assets can I stake?** You can stake: * **USDC:** Most stable option * **sDAI:** Higher yield potential * **sUSDe:** Highest yield potential ### **How do I earn rewards from staking?** Stakers earn: * **Trading fee rewards:** 50% of all trading fees generated * **Points:** Accumulated for potential future token rewards * **Retroactive points:** Bonus for early participation ### **What is the 24-hour lock period?** When you unstake or claim rewards, there's a 24-hour waiting period before funds become available. This prevents rapid in/out trading and ensures system stability. ### **Can I restake during the 24-hour period?** Yes, you can restake during the 24-hour period, which will reset the timer. ## Points and Rewards ### **How do I earn trading points?** Polynomial distributes **1,000,000 points daily**. Your share depends on your trading volume compared to other users. ### **How do I earn staking points?** Staking points are earned based on: * Amount staked * Duration of stake * Asset type * Participation in missions ### **What if I don't claim my points?** Points must be claimed within **7 days**. Any unclaimed points automatically expire. ### **How do referral points work?** You earn points by referring others to: * **Staking:** Refer others to stake for bonus points * **Trading:** Refer traders for additional rewards * **Recursive rewards:** Earn from your referrals' activity ## Technical Questions ### **What is a polynomial wallet?** A polynomial wallet is a programmable wallet that provides: * Gasless transactions * Advanced order types * Enhanced security features * Cross-chain functionality ### **How does the hybrid orderbook work?** The hybrid system combines: * **CLOB (Central Limit Order Book):** 200ms latency, precision trading * **AMM:** Oracle-based, guaranteed liquidity * **Best execution:** Always optimal fill ### **What is Pyth Lazer?** Pyth Lazer provides millisecond-latency price feeds, ensuring: * No stale prices * Lightning-fast execution * Accurate market data * High-frequency updates * Decentralized oracle network * On-chain verification ### **How fast are market order executions?** Polynomial's market orders execute in just 2-4 seconds - 3-5x faster than traditional AMMs. ### **How does cross-margin work?** Cross-margin allows you to: * Use shared collateral across multiple positions * Maximize capital efficiency * Go long or short on different markets simultaneously ## Troubleshooting ### **My transaction is stuck** * Wait up to 30 seconds for bridge completion * Check network congestion * Verify you have sufficient gas * Contact support if over 1 hour ### **I can't connect my wallet** * Clear browser cache and cookies * Update your wallet software * Check if you're on the correct network * Try a different browser ### **My deposit isn't showing** * Wait for bridge completion (10-15 seconds) * Check transaction status on source chain * Verify you're on the correct network * Contact support if still not visible after 1 hour ### **I'm getting an error message** * Check if you have sufficient balance * Verify network connection * Ensure you're using the official website * Contact support with the exact error message ## Security Questions ### **Is my wallet safe?** Yes, but follow these security practices: * Never share your private keys * Always use the official Polynomial website * Use hardware wallets for large amounts * Keep your recovery information secure ### **What if I lose access to my wallet?** * Use your seed phrase to recover * Contact support if you need assistance * Consider using polynomial wallet recovery features * Never share your recovery information ### **How do I verify I'm on the official site?** * Always check the URL: * Look for the official Polynomial branding * Be wary of phishing attempts * Bookmark the official site ## Advanced Questions ### **How do I start staking to Polynomial Chain?** 1. **Connect your wallet:** Connect your EVM wallet on Polynomial 2. **Streamlined onboarding:** Terms of Service signing prompt appears immediately after wallet connection 3. **Bridge & Deposit:** Deposit USDC, sDAI, or sUSDe from Ethereum Mainnet, Arbitrum, Optimism, or Base 4. **Start earning points:** Secure retroactive points, onboarding points, and initial boost ### **How do I refer someone to Polynomial?** 1. Visit the 'Invites' page to find your referral codes 2. Share codes with friends to invite them to stake 3. Earn **10% of their points** and **5% of their friends' points** when they complete onboarding and deposit ### **How do I withdraw from Polynomial Chain?** Withdrawing is a two-step process: 1. **Unstake your assets** (clear any debt first) 2. **Withdraw funds** and bridge them to your desired chain ⚠️ **Important:** Withdrawing resets your boost to 1x, but you keep accumulated scores. ### **What are the trading fees?** * **Taker fees:** 0.06% of notional (Standard tier) * **Maker fees:** 0.04% of notional (Standard tier) * **Funding fees:** Based on funding rate velocity model (varies with market skew) * **Liquidation fees:** $50 base fee + market impact * **Bridge fees:** Vary by destination chain * **VIP tiers:** Lower fees available based on trading volume ### **How do funding fees work?** Polynomial uses a unique funding rate velocity model: * **Continuous funding:** Rates adjust continuously, not at fixed intervals * **Velocity-based:** dr/dt = c × skew (rate of change in funding rates) * **Skew-dependent:** Rates based on imbalance between long/short positions * **Zero-sum:** LPs neither gain nor lose funding over time * **Smooth trajectories:** Gradual rate changes for better UX ### **What is the maximum leverage?** * **Maximum leverage:** 50x * **Adjustment:** Use the slider bar to set leverage * **Warning:** High leverage increases liquidation risk ### **How does the 24-hour withdrawal lock work?** * **Unstaking:** 24-hour waiting period before withdrawal * **Yield claiming:** Same 24-hour lock applies * **New deposits:** Reset the timer * **Restaking:** Can stake back during the waiting period ## Getting Help ### **Where can I get support?** * **FAQ:** Check this page for common questions * **Community:** Join our [Discord](/support/community.md) for peer support * **Support:** [Contact us](/support/contact.md) for direct assistance * **Documentation:** Browse our comprehensive guides ### **How do I report a bug?** * Join our [Discord](/support/community.md) and use the bug report channel * [Contact support](/support/contact.md) with detailed information * Include screenshots and transaction details * Describe steps to reproduce the issue ### **How do I suggest a feature?** * Join our [Discord](/support/community.md) and use the feedback channel * [Contact support](/support/contact.md) with your suggestion * Participate in community discussions * Vote on proposed features *** *Can't find the answer you're looking for? Join our* [*Discord community*](/support/community.md) *or* [*contact support*](/support/contact.md) *for personalized help.* --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.polynomial.fi/support/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.