FAQ

Find answers to the most common questions about Polynomial Trade and Staking.

General Questions

What is Polynomial?

Polynomial is a next-generation decentralized trading platform built on Polynomial Chain. It offers gasless trading with a hybrid orderbook system, combining the best of centralized and decentralized exchanges.

What makes Polynomial different?

• Gasless Trading: No gas fees on Polynomial Chain

• Hybrid Orderbook: Combines CLOB and AMM for optimal execution

• Cross-Margin: Native cross-margin capabilities

• Polynomial Wallets: Enhanced security and functionality

• Pyth Lazer: Millisecond-latency price feeds

Is Polynomial safe?

Yes, Polynomial uses audited smart contracts and follows industry best practices. However, all DeFi activities carry inherent risks, so only invest what you can afford to lose.

Trading Questions

What is the minimum margin requirement?

You need at least $25 in margin to open a position. If your margin is below this level, deposit more USDC to meet the requirement.

Which assets can I use as collateral?

Polynomial supports multiple margin collaterals:

• Stablecoins: USDC, USDT

• ETH variants: ETH, wstETH, weETH, rsETH

• BTC variants: cbBTC, solvBTC

What chains can I deposit from?

You can deposit from:

• Ethereum Mainnet

• Arbitrum

• Optimism

• Base

Why did my order expire?

Orders can expire for several reasons:

• High volatility: Price moved too quickly for optimal execution

• Limit orders: Price didn't reach your specified range within the expiry period

• Market conditions: Unfavorable execution conditions

What should I do if my order expires?

You have several options:

• Cancel the expired order

• Retry instantly at market price

• Create a new order (cancels the expired one automatically)

Why did my funding reset to $0?

Funding is settled into your margin whenever you:

• Deposit funds

• Withdraw funds

• Open a new trade

If funding was positive, it increases your margin; if negative, it reduces it. After settlement, the displayed funding resets to $0.

What is the maximum number of open positions?

The maximum number of open positions in trading is limited to 7 positions. This limit ensures optimal performance and risk management across your portfolio.

Staking Questions

What is the minimum deposit for staking?

The minimum deposit is $100 for staking in Polynomial liquidity pools.

Which assets can I stake?

You can stake:

• USDC: Most stable option

• sDAI: Higher yield potential

• sUSDe: Highest yield potential

How do I earn rewards from staking?

Stakers earn:

• Trading fee rewards: 50% of all trading fees generated

• Points: Accumulated for potential future token rewards

• Retroactive points: Bonus for early participation

What is the 24-hour lock period?

When you unstake or claim rewards, there's a 24-hour waiting period before funds become available. This prevents rapid in/out trading and ensures system stability.

Can I restake during the 24-hour period?

Yes, you can restake during the 24-hour period, which will reset the timer.

Points and Rewards

How do I earn trading points?

Polynomial distributes 1,000,000 points daily. Your share depends on your trading volume compared to other users.

How do I earn staking points?

Staking points are earned based on:

• Amount staked

• Duration of stake

• Asset type

• Participation in missions

What if I don't claim my points?

Points must be claimed within 7 days. Any unclaimed points automatically expire.

How do referral points work?

You earn points by referring others to:

• Staking: Refer others to stake for bonus points

• Trading: Refer traders for additional rewards

• Recursive rewards: Earn from your referrals' activity

Technical Questions

What is a polynomial wallet?

A polynomial wallet is a programmable wallet that provides:

• Gasless transactions

• Advanced order types

• Enhanced security features

• Cross-chain functionality

How does the hybrid orderbook work?

The hybrid system combines:

• CLOB (Central Limit Order Book): 200ms latency, precision trading

• AMM: Oracle-based, guaranteed liquidity

• Best execution: Always optimal fill

What is Pyth Lazer?

Pyth Lazer provides millisecond-latency price feeds, ensuring:

• No stale prices

• Lightning-fast execution

• Accurate market data

• High-frequency updates

• Decentralized oracle network

• On-chain verification

How fast are market order executions?

Polynomial's market orders execute in just 2-4 seconds - 3-5x faster than traditional AMMs.

How does cross-margin work?

Cross-margin allows you to:

• Use shared collateral across multiple positions

• Maximize capital efficiency

• Go long or short on different markets simultaneously

Troubleshooting

My transaction is stuck

• Wait up to 30 seconds for bridge completion

• Check network congestion

• Verify you have sufficient gas

• Contact support if over 1 hour

I can't connect my wallet

• Clear browser cache and cookies

• Update your wallet software

• Check if you're on the correct network

• Try a different browser

My deposit isn't showing

• Wait for bridge completion (10-15 seconds)

• Check transaction status on source chain

• Verify you're on the correct network

• Contact support if still not visible after 1 hour

I'm getting an error message

• Check if you have sufficient balance

• Verify network connection

• Ensure you're using the official website

• Contact support with the exact error message

Security Questions

Is my wallet safe?

Yes, but follow these security practices:

• Never share your private keys

• Always use the official Polynomial website

• Use hardware wallets for large amounts

• Keep your recovery information secure

What if I lose access to my wallet?

• Use your seed phrase to recover

• Contact support if you need assistance

• Consider using polynomial wallet recovery features

• Never share your recovery information

How do I verify I'm on the official site?

• Always check the URL: https://trade.polynomial.fi

• Look for the official Polynomial branding

• Be wary of phishing attempts

• Bookmark the official site

Advanced Questions

How do I start staking to Polynomial Chain?

1. Connect your wallet: Connect your EVM wallet on Polynomial

2. Streamlined onboarding: Terms of Service signing prompt appears immediately after wallet connection

3. Bridge & Deposit: Deposit USDC, sDAI, or sUSDe from Ethereum Mainnet, Arbitrum, Optimism, or Base

4. Start earning points: Secure retroactive points, onboarding points, and initial boost

How do I refer someone to Polynomial?

1. Visit the 'Invites' page to find your referral codes

2. Share codes with friends to invite them to stake

3. Earn 10% of their points and 5% of their friends' points when they complete onboarding and deposit

How do I withdraw from Polynomial Chain?

Withdrawing is a two-step process:

1. Unstake your assets (clear any debt first)

2. Withdraw funds and bridge them to your desired chain

⚠️ Important: Withdrawing resets your boost to 1x, but you keep accumulated scores.

What are the trading fees?

• Taker fees: 0.06% of notional (Standard tier)

• Maker fees: 0.04% of notional (Standard tier)

• Funding fees: Based on funding rate velocity model (varies with market skew)

• Liquidation fees: $50 base fee + market impact

• Bridge fees: Vary by destination chain

• VIP tiers: Lower fees available based on trading volume

How do funding fees work?

Polynomial uses a unique funding rate velocity model:

• Continuous funding: Rates adjust continuously, not at fixed intervals

• Velocity-based: dr/dt = c × skew (rate of change in funding rates)

• Skew-dependent: Rates based on imbalance between long/short positions

• Zero-sum: LPs neither gain nor lose funding over time

• Smooth trajectories: Gradual rate changes for better UX

What is the maximum leverage?

• Maximum leverage: 50x

• Adjustment: Use the slider bar to set leverage

• Warning: High leverage increases liquidation risk

How does the 24-hour withdrawal lock work?

• Unstaking: 24-hour waiting period before withdrawal

• Yield claiming: Same 24-hour lock applies

• New deposits: Reset the timer

• Restaking: Can stake back during the waiting period

Getting Help

Where can I get support?

• FAQ: Check this page for common questions

• Community: Join our Discord for peer support

• Support: Contact us for direct assistance

• Documentation: Browse our comprehensive guides

How do I report a bug?

• Join our Discord and use the bug report channel

• Contact support with detailed information

• Include screenshots and transaction details

• Describe steps to reproduce the issue

How do I suggest a feature?

• Join our Discord and use the feedback channel

• Contact support with your suggestion

• Participate in community discussions

• Vote on proposed features

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Can't find the answer you're looking for? Join our Discord community or contact support for personalized help.