# FAQ

Find answers to the most common questions about Polynomial Trade and Staking.

## General Questions

### **What is Polynomial?**

Polynomial is a next-generation decentralized trading platform built on Polynomial Chain. It offers gasless trading with a hybrid orderbook system, combining the best of centralized and decentralized exchanges.

### **What makes Polynomial different?**

* **Gasless Trading:** No gas fees on Polynomial Chain
* **Hybrid Orderbook:** Combines CLOB and AMM for optimal execution
* **Cross-Margin:** Native cross-margin capabilities
* **Polynomial Wallets:** Enhanced security and functionality
* **Pyth Lazer:** Millisecond-latency price feeds

### **Is Polynomial safe?**

Yes, Polynomial uses audited smart contracts and follows industry best practices. However, all DeFi activities carry inherent risks, so only invest what you can afford to lose.

## Trading Questions

### **What is the minimum margin requirement?**

You need at least **$25 in margin** to open a position. If your margin is below this level, deposit more USDC to meet the requirement.

### **Which assets can I use as collateral?**

Polynomial supports multiple margin collaterals:

* **Stablecoins:** USDC, USDT
* **ETH variants:** ETH, wstETH, weETH, rsETH
* **BTC variants:** cbBTC, solvBTC

### **What chains can I deposit from?**

You can deposit from:

* Ethereum Mainnet
* Arbitrum
* Optimism
* Base

### **Why did my order expire?**

Orders can expire for several reasons:

* **High volatility:** Price moved too quickly for optimal execution
* **Limit orders:** Price didn't reach your specified range within the expiry period
* **Market conditions:** Unfavorable execution conditions

### **What should I do if my order expires?**

You have several options:

* **Cancel** the expired order
* **Retry** instantly at market price
* **Create a new order** (cancels the expired one automatically)

### **Why did my funding reset to $0?**

Funding is settled into your margin whenever you:

* Deposit funds
* Withdraw funds
* Open a new trade

If funding was positive, it increases your margin; if negative, it reduces it. After settlement, the displayed funding resets to $0.

### **What is the maximum number of open positions?**

The maximum number of open positions in trading is limited to **7 positions**. This limit ensures optimal performance and risk management across your portfolio.

## Staking Questions

### **What is the minimum deposit for staking?**

The minimum deposit is **$100** for staking in Polynomial liquidity pools.

### **Which assets can I stake?**

You can stake:

* **USDC:** Most stable option
* **sDAI:** Higher yield potential
* **sUSDe:** Highest yield potential

### **How do I earn rewards from staking?**

Stakers earn:

* **Trading fee rewards:** 50% of all trading fees generated
* **Points:** Accumulated for potential future token rewards
* **Retroactive points:** Bonus for early participation

### **What is the 24-hour lock period?**

When you unstake or claim rewards, there's a 24-hour waiting period before funds become available. This prevents rapid in/out trading and ensures system stability.

### **Can I restake during the 24-hour period?**

Yes, you can restake during the 24-hour period, which will reset the timer.

## Points and Rewards

### **How do I earn trading points?**

Polynomial distributes **1,000,000 points daily**. Your share depends on your trading volume compared to other users.

### **How do I earn staking points?**

Staking points are earned based on:

* Amount staked
* Duration of stake
* Asset type
* Participation in missions

### **What if I don't claim my points?**

Points must be claimed within **7 days**. Any unclaimed points automatically expire.

### **How do referral points work?**

You earn points by referring others to:

* **Staking:** Refer others to stake for bonus points
* **Trading:** Refer traders for additional rewards
* **Recursive rewards:** Earn from your referrals' activity

## Technical Questions

### **What is a polynomial wallet?**

A polynomial wallet is a programmable wallet that provides:

* Gasless transactions
* Advanced order types
* Enhanced security features
* Cross-chain functionality

### **How does the hybrid orderbook work?**

The hybrid system combines:

* **CLOB (Central Limit Order Book):** 200ms latency, precision trading
* **AMM:** Oracle-based, guaranteed liquidity
* **Best execution:** Always optimal fill

### **What is Pyth Lazer?**

Pyth Lazer provides millisecond-latency price feeds, ensuring:

* No stale prices
* Lightning-fast execution
* Accurate market data
* High-frequency updates
* Decentralized oracle network
* On-chain verification

### **How fast are market order executions?**

Polynomial's market orders execute in just 2-4 seconds - 3-5x faster than traditional AMMs.

### **How does cross-margin work?**

Cross-margin allows you to:

* Use shared collateral across multiple positions
* Maximize capital efficiency
* Go long or short on different markets simultaneously

## Troubleshooting

### **My transaction is stuck**

* Wait up to 30 seconds for bridge completion
* Check network congestion
* Verify you have sufficient gas
* Contact support if over 1 hour

### **I can't connect my wallet**

* Clear browser cache and cookies
* Update your wallet software
* Check if you're on the correct network
* Try a different browser

### **My deposit isn't showing**

* Wait for bridge completion (10-15 seconds)
* Check transaction status on source chain
* Verify you're on the correct network
* Contact support if still not visible after 1 hour

### **I'm getting an error message**

* Check if you have sufficient balance
* Verify network connection
* Ensure you're using the official website
* Contact support with the exact error message

## Security Questions

### **Is my wallet safe?**

Yes, but follow these security practices:

* Never share your private keys
* Always use the official Polynomial website
* Use hardware wallets for large amounts
* Keep your recovery information secure

### **What if I lose access to my wallet?**

* Use your seed phrase to recover
* Contact support if you need assistance
* Consider using polynomial wallet recovery features
* Never share your recovery information

### **How do I verify I'm on the official site?**

* Always check the URL: <https://trade.polynomial.fi>
* Look for the official Polynomial branding
* Be wary of phishing attempts
* Bookmark the official site

## Advanced Questions

### **How do I start staking to Polynomial Chain?**

1. **Connect your wallet:** Connect your EVM wallet on Polynomial
2. **Streamlined onboarding:** Terms of Service signing prompt appears immediately after wallet connection
3. **Bridge & Deposit:** Deposit USDC, sDAI, or sUSDe from Ethereum Mainnet, Arbitrum, Optimism, or Base
4. **Start earning points:** Secure retroactive points, onboarding points, and initial boost

### **How do I refer someone to Polynomial?**

1. Visit the 'Invites' page to find your referral codes
2. Share codes with friends to invite them to stake
3. Earn **10% of their points** and **5% of their friends' points** when they complete onboarding and deposit

### **How do I withdraw from Polynomial Chain?**

Withdrawing is a two-step process:

1. **Unstake your assets** (clear any debt first)
2. **Withdraw funds** and bridge them to your desired chain

⚠️ **Important:** Withdrawing resets your boost to 1x, but you keep accumulated scores.

### **What are the trading fees?**

* **Taker fees:** 0.06% of notional (Standard tier)
* **Maker fees:** 0.04% of notional (Standard tier)
* **Funding fees:** Based on funding rate velocity model (varies with market skew)
* **Liquidation fees:** $50 base fee + market impact
* **Bridge fees:** Vary by destination chain
* **VIP tiers:** Lower fees available based on trading volume

### **How do funding fees work?**

Polynomial uses a unique funding rate velocity model:

* **Continuous funding:** Rates adjust continuously, not at fixed intervals
* **Velocity-based:** dr/dt = c × skew (rate of change in funding rates)
* **Skew-dependent:** Rates based on imbalance between long/short positions
* **Zero-sum:** LPs neither gain nor lose funding over time
* **Smooth trajectories:** Gradual rate changes for better UX

### **What is the maximum leverage?**

* **Maximum leverage:** 50x
* **Adjustment:** Use the slider bar to set leverage
* **Warning:** High leverage increases liquidation risk

### **How does the 24-hour withdrawal lock work?**

* **Unstaking:** 24-hour waiting period before withdrawal
* **Yield claiming:** Same 24-hour lock applies
* **New deposits:** Reset the timer
* **Restaking:** Can stake back during the waiting period

## Getting Help

### **Where can I get support?**

* **FAQ:** Check this page for common questions
* **Community:** Join our [Discord](https://docs.polynomial.fi/support/community) for peer support
* **Support:** [Contact us](https://docs.polynomial.fi/support/contact) for direct assistance
* **Documentation:** Browse our comprehensive guides

### **How do I report a bug?**

* Join our [Discord](https://docs.polynomial.fi/support/community) and use the bug report channel
* [Contact support](https://docs.polynomial.fi/support/contact) with detailed information
* Include screenshots and transaction details
* Describe steps to reproduce the issue

### **How do I suggest a feature?**

* Join our [Discord](https://docs.polynomial.fi/support/community) and use the feedback channel
* [Contact support](https://docs.polynomial.fi/support/contact) with your suggestion
* Participate in community discussions
* Vote on proposed features

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*Can't find the answer you're looking for? Join our* [*Discord community*](https://docs.polynomial.fi/support/community) *or* [*contact support*](https://docs.polynomial.fi/support/contact) *for personalized help.*